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Travel and Accommodation => Flights and Travel => Topic started by: Lucy Lou on July 10, 2016, 03:53:14 PM

Title: What are opinions on airlines ?
Post by: Lucy Lou on July 10, 2016, 03:53:14 PM
Hi Everyone,

I've booked hotel for next year & was looking at flights.  Pretty well limited to Manchester.  Jet 2 ridiculous cost (though this year very reasonable - go figure !), Easyjet not yet released & get myself in a lather trying to pounce the second they open & choose best price/day/time as the cost clocks up.  But Monarch who has them out now at a reasonable price (no super bargain but not bad) & nice times I'm reluctant to book after all the cancellations/changes I read about on here.  I've got it into my head they're a company that could go bust & really can do without that aggravation.

Thought I'd solicit consensus opinions.  So all advice, views or insider info welcomed.  ;D

Thanks, LL
Title: Re: What are opinions on airlines ?
Post by: Irene on July 10, 2016, 04:31:16 PM
Well, we have over the past couple of years,  been converted to Easyjet (always try to book immediately when the sale comes online).  Flew with them three times this year, always punctual, no flight changes & unlimited weight in hand luggage.   Staff are courteous & not up & down the aisle trying to sell you something. Will definitely go with them again for all future flights - extra legroom seats a must!
Title: Re: What are opinions on airlines ?
Post by: Blue Lizard on July 10, 2016, 05:01:46 PM
My opinion of airlines?   Well that's pretty unprintable .They treat customers like rubbish and lie and squirm when people complain....this year our Monarch flights were changed from the nice daytime we wanted to a ridiculous time on another day! we cancelled but then had to pay more with EasyJet as we had missed opening cheapies having booked with Monarch.This year EasyJet at Gatwick have been leaving the stand on time and marking flights as departed but the flights have been sitting on the airfield standing area for 30 mins to up to an hour..... sneaky beggars and if I leave from north terminal that's where I expect both me and my luggage to return not south when my transport is going to north but I suppose I should be eternally grateful I am at the same airport...all in all airlines stink >:( >:(
Title: Re: What are opinions on airlines ?
Post by: Haybo on July 10, 2016, 06:00:44 PM
We flew with Monarch and the leg room is non existant...in my opinion you can only travel with the extra legroom seats.  We were moved to those seats for free on the way out as one of our seats was broken.  I instructed OH to book extra legroom for our flight in August and he had to pay £25 each......

When checking in at dalaman last night me and my friend asked if extra legroom seats were available and they moved us with priority booking for £17 each. 

Like jet2, will let you know how we get on with Turkish on our return flights i. aug.
Title: Re: What are opinions on airlines ?
Post by: keith on July 10, 2016, 07:26:11 PM
Thompsonfly from Stansted are more expensive but have always been punctual and have good early morning flights which means more time in KALKAN!!
Title: Re: What are opinions on airlines ?
Post by: Babs on July 10, 2016, 09:10:19 PM
We have used easyjet from Gatwick for about 8 or so years and always found them very good, even been early on occasion.......not had the problems BL had but then we are yet to use them this year.....roll on October!
Title: Re: What are opinions on airlines ?
Post by: kalkan4eva on July 10, 2016, 09:22:22 PM
We've been easyJet flyers for years....brilliant flights but awful times. This year (June) we booked with Monarch and they changed our flight three times from a Monday flight to a Saturday flight...it was nerve wracking to say the least. However, their flights were brilliant and the cabin crew super friendly so we've booked with then again for 2017. I'm not sure if the flight will still be as we've booked....but I'm hoping it will be. The extras package gives you extra leg room seats and 26kg of luggage and compares favourably with easyJet's prices for a similar package but the daytime flights seal the deal.
Title: Re: What are opinions on airlines ?
Post by: Lucy Lou on July 10, 2016, 09:30:24 PM
Yes Haybo I spotted on Thelma & Louise's thread they remarked on just how small the seat spaces are.  I'm only 5' 2" & practically have my knees touch the seat in front of any low cost flight plane.

Am swayed to stick to what I've used the last few years which is Easyjet & just have all the alerts out for release dates.  They aren't nice times though.  Hopefully Jet 2 will bring 2017 prices down to this years level if business remains bad.  It's just whether Easyjet release before that happens.

Well whilst writing that kalkan4eva has got me doubting again with her latest post.  Are your flights from Manchester & is next years timetable the same as this years/the one you booked or the one you were moved to ?  I agree the civilised times are very attractive but if catch the Easyjet release save £40, but then need a taxi as too late for family pick-up.  Decisions decisions ! 
Title: Re: What are opinions on airlines ?
Post by: kalkan4eva on July 10, 2016, 09:42:40 PM
Sorry, Lucy Lou...didn't mean to put the cat amongst the pigeons. Yes, our flights are from Manchester and they are the same times as this year. They moved our flight from a Monday to a Saturday but the times stayed the same (06.30 from Manchester). Our return flight was always booked for a Monday and that didn't change...we were due to arrive back in UK at 16.15 but we were delayed by about an hour. For us, the daytime flights made a huge difference and even if they'd cost us another £100 each, I'd have paid it just because we were so much more relaxed.
Title: Re: What are opinions on airlines ?
Post by: Lizilu20 on July 10, 2016, 09:47:52 PM
We went with easyjet for the first time this year and were very impressed but we like the flexibility of going on a Thursday and coming home on BH Monday thus extending our two weeks in the summertime. So for the past few years (and this summer) have flown TC there and monarch home - with extra leg room seats on monarch. TC have moved out flights from Thursday evening to Thursday afternoon so a better flight for no extra cost, however I think the plane will be a different carrier even though it's a TC flight. Why? because all correspondance starts with Herr Shaun  ::) :o ;D we shall see!!

Easyjet was fab though and if we were doing 14 days would be more than happy to book with them again.  :)
Title: Re: What are opinions on airlines ?
Post by: Lucy Lou on July 10, 2016, 10:37:31 PM
Well since I looked earlier in the week Monarch has gone up £20 or £30 and now falls in the expensive range so looks like Easyjet wins the day.

Title: Re: What are opinions on airlines ?
Post by: Alex on July 10, 2016, 11:45:18 PM
You guys in the south don't know how lucky you are, if you're north of Manchester you get ripped off!!
Title: Re: What are opinions on airlines ?
Post by: kalkan4eva on July 11, 2016, 10:41:33 AM
Lizilu, you can do any combination of days with easyJet - not necessarily just 14 days. We have travelled EJ for years doing anything other than 14 days. I think the only days they don't have flights are a Wednesday and  Friday - at least that's how it used to be. We've often gone out on a Thursday flight and back on a Monday flight, its just the flight times I cant cope with any more - must be my age ;D
Title: Re: What are opinions on airlines ?
Post by: Lizilu20 on July 11, 2016, 10:59:49 AM
Ahh, I didn't realise K4E. Thanks for that and I'll bear that in mind.  :-*

I think we usually miss the release so prob monarch and TC work out cheaper and maybe we miss the seats on those days?Unfortunately we can't always book the minute flights come out due to work restrictions on booking holidays in advance...It's a long story  >:(
Title: Re: What are opinions on airlines ?
Post by: samson on July 11, 2016, 03:22:10 PM
you can chose how many days you want on all the flights now. have been able to for years. OH once came out for a day trip a few years ago! :laugh:
Title: Re: What are opinions on airlines ?
Post by: baclava on July 11, 2016, 05:15:04 PM
Flown back to Manchester with Monarch 2 weeks ago. From leaving our transfer car to airside was 20 minutes. Print your boarding card out and use the bag drop counter. Since we stay in Kalkan for several weeks the 1340 flight is ideal for us and actually got us back to Manchester 35 minutes early. Can be pricey though.
Title: Re: What are opinions on airlines ?
Post by: Trotter on July 11, 2016, 08:13:09 PM
Agree with BL that all the airlines are rip off merchants who hide behind T&C's when there is a problem. Thomson usually seem to be the best of a bad lot but their prices are now usually way to high.
 I usually search via https://www.travelrepublic.co.uk to find flights. Just put in dates and all the flight options +\- a few days come up. I then book direct with the airline. We book daytime flights so this time fly out from Manchester at the end of September and back into Birmingham. We can do this as we live between the 2 airports and are picked up on return.
The flights are with Thomas Cook although they did change our flight times last year. I managed eventually to get a refund and rebook. I now have to wait 10 weeks hoping I get no emails from from Thomas Cook.
Title: Re: What are opinions on airlines ?
Post by: Irene on July 11, 2016, 08:50:43 PM
A little publicised fact about Easyjet - if they change your flight times & they are unsuitable to you - EJ will allow you to choose another flight for no extra charge - have always been pleased with their service.
Title: Re: What are opinions on airlines ?
Post by: annav on July 11, 2016, 09:02:08 PM
Does anyone know when the easyjet flights will be out for May 2017?
Title: Re: What are opinions on airlines ?
Post by: kalkan4eva on July 11, 2016, 09:53:12 PM
Just check on here, annav....EK members tend to be faster then easyJet's own email/text alerts ;D ;D From memory it's the beginning of October that they release their mid-season flights. June used to be released in two tranches which was really annoying, but they've got better over the years.
Title: Re: What are opinions on airlines ?
Post by: Chris_S on July 12, 2016, 10:57:44 AM
A-a-a-ah Airlines. Where do I start?

I would have sent this yesterday, but a shovel went through the phone line outside (not me wielding it)…

Firstly, regarding the North South divide: we get ripped off down South as well you know (no Jet2!, etc).  That apart, note that it's farther to go from up North, so fuel costs are greater (think shuttle costs from Heathrow to Manchester/Leeds/Glasgow, etc.).

Airline experience?

Thomas Cook: (aka. Thomas C*ook) penultimate choice (RyanAir would hold the last choice if asked).  Worst cabin service, even worse customer service, and basically give a new definition to the airline acronym SLC (That's Self-Loading-Cargo).  You were lucky to get any positive response from them, as whenever we made any comments we were always told it was someone else's problem, and take it up with them.  So we did - never been back by choice.

EasyJet: (aka. QueasyJet) Better, but disorganised.  You pay for priority boarding, but it's ignored and abused by any regular EasyJet passenger since they know they can get away with it.  Hate getting drinks in Plastic bags (though this may have changed since our last experience). Better than LyingAir, but tend to treat SLC as a commodity, rather than people travelling for (eventual) pleasure purposes.  Strangely, our cases get 2-3kg heavier on EasyJet's check-in scales.

Jet2: no experience, as they don't do Southern Posh softies.

Monarch: Unlikely to go bust, though they are still restructuring after changing from a family owned outfit last year to a fund management/Investor type ownership.  Due to change all their aircraft in the next few years from Airbus to Boeing, reflecting their US-based owners.  Leg room is pretty typical, but you can check on www.seatguru.com (http://www.seatguru.com); though the 'new' slim seats are a bit deficient in the cushion padding.  All the flight changes this year were primarily down to the abandonment of bookings by so many for Turkey.  They dumped under-booked flights to rationalise them.  That said, they are now fully scheduled, and do no charters at all, so regular slots have been a bit volatile while these changes occurred.  Price-wise they vary, and can be remarkably cheap on some flights and the most expensive on others, due principally to the EasyJet/RyanAir model of seat pricing.  You HAVE to check daily, though it used to be Thursday was a good day to book, it seems to be Wednesday or Monday now, but this varies.

Thomson/TUI:  Haven't used them for years (well, since they were Britannia), so can't comment accurately, but they are German, so perhaps someone else may have experience here?  Brexit/Euro may affect their pricing, methinks. (as it probably will LyingAir, being Irish)

British Airways:  What we tend to use these days, even though Gatwick is not local.  Flight times could be better, but they are prone to getting the bucket and spade flight to Spain in before the Turkey flights (like many airlines), so that just pushes the Turkey arrival late.  That said, they are rarely on-time, due to the Spain flights, but the better luggage allowance, the service and attitude at each end, free drinks, snacks, no scratch cards, no bucket circulation for your 'spare' change, and the sheer professionalism swing things for us.  Price-wise they can be cheaper than the 'budget' airline, and sometimes not - you have to do your comparisons to see how it goes, bearing in mind the enhanced package you get.

Pegasus / Turkish / Norwegian: not used any of these, but the Istanbul stopover, tends to discourage us from considering them.

All in all, you have to do your research.  The Budget ones are more likely to find ways of emptying your wallet after the booking, and have less elbow room to cross-fund uneconomic flights; Flag carriers can balance routes for cost, but in the end they are all trying to make money!

I get a bit ethical, and are more likely to favour someone who looks on me as a (valued?) customer rather than a cash-cow who can be abused to satisfy their greed, even though it may not be like flying Imperial Airways in the old days! :angel:

Oh, us privileged, not ripped off southerners, don't have Airbridges if we use Luton.  Not even an umbrella as you queue to get on the Airbus/Boeing! The only other airports that I've used that are similar are Uluru, Alice Springs and Mahé.  Weather's different at those though, and you don't have all the staircases to go up and down. >:D
Title: Re: What are opinions on airlines ?
Post by: Blue Lizard on July 12, 2016, 11:43:42 AM
It's noticeable that when you get to the airport (Gatwick I don't know about others?) having printed off boarding passes at home you now have to weigh your own bags(Easyjet)..print your own luggage ticket and attach said ticket to bags before shooting off yourbags on the conveyor.now less staffare being employed to do these things are flights cheaper? are they eck as like!
 I fully expect next year to be asked   "can you push a drinks trolley?" and "can you fly a plane?" :P  >:D
Title: Re: What are opinions on airlines ?
Post by: Babs on July 12, 2016, 02:33:42 PM
Interesting how different peoples experience of the same company can be? We flew to Spain earlier this year, Bristish Airways out and easyjet back....give me easyjet for a short haul flight any time. Yes you may have to pay for everything you consume but I'd rather that than have an inedible (in my OH words, and he will eat most things) sandwich thrown at you, I didn't even bother as there was no choice and I don't eat red meat.....pastrami seems an odd thing to put in mass produced sandwiches.
We have a good little pattern going on when we fly easyjet to Kalkan. Lunch at Gatwick, the Lebonese restaurant is good, then buy a nice sandwich/salad from Pret or Eat to have either on our transfer to Kalkan or when we arrive......just st in time for a night cap!  :laugh:
Roll on October!
Saying this we are flying with BA in January when we go on our "special birthday" holiday but then there was no choice in terms of direct flights but I'm expecting/hoping long haul to be better!
Title: Re: What are opinions on airlines ?
Post by: samson on July 12, 2016, 02:45:29 PM
two different airline stories to offer from experience today.

we are in Kalkan at the moment. My daughter and partner are due to fly back home this Saturday with BA. She fell on Saturday and broke her foot and is now in a plaster cast and crutches. she phoned BA today to advise them that she would need assistance and also that her leg would to be elevated for the journey. The flight is not full but she was told that she would have to purchase an extra seat (at considerable cost)!

Winge number two.
we are here for four weeks but decided we would like to go home a week early. we are with Monarch so checked how much a flight would be on July 21st. Then i remembered that on "manage your bookings" page that there is an option to change your flight to a different day so expected that it may be cheaper to do that . NO! would have cost us £40 more to transfer to the same flight i had looked at ten minutes earlier ???
Title: Re: What are opinions on airlines ?
Post by: Sezkalkan on July 12, 2016, 05:11:23 PM
Since buying our place here last September we have used nobody but Easyjet. 1) because we can fly from Stansted 2) because they seem to be cheaper and 3) with hand luggage there is no limit on weight.  We haven't had a bad experience, in fact our last 2 flights have got into Dalaman early.
I do still have a look at the other airlines occasionally just in case they have a special offer from Gatwick, but the others seem to cost so much more.

Easyjet have been brilliant and hope they will continue to be 👍🏼.

I just need them to start flying from Southend and I'll be perfect!
Title: Re: What are opinions on airlines ?
Post by: Chris_S on July 13, 2016, 10:51:24 AM
Just some initial thoughts:

Quote
a nice sandwich/salad from Pret or Eat

An oxymoron surely, at least in our experience!  However this doesn't excuse rubbish food on flights.  Long Haul bottom line: Premium Economy, proper cutlery, at least!

Samson: did you try using the travel insurers, they should be able to sort out the proper assistance following fracture with the airline.

When looking at web pages for flights, try accessing the page in 'private' or whatever mode your browser uses.  Websites can tell where you've looked (from the cookies) and adjust their prices accordingly.  'Private' mode deletes the cookies when you exit, so the website doesn't know.

Also, some airlines will give different prices according to the number of passengers.  If their are four of you, it will ignore the two cheaper seats (for example) and price them all the same.  Check with one seat first - it may well be cheaper!

Also note that SqueasyJet and LyingAir, often extend their listed flight times so that they appear to arrive early more often, where in fact that are merely on time.
Title: Re: What are opinions on airlines ?
Post by: samson on July 13, 2016, 03:07:18 PM
insurers are dealing with BA at the moment  :) :)
Title: Re: What are opinions on airlines ?
Post by: Babs on July 13, 2016, 06:34:24 PM
Why so cynical Chris_s? Yes you can get a nice sandwich or salad from Pret or Eat!
Title: Re: What are opinions on airlines ?
Post by: brian j p on July 14, 2016, 10:29:20 AM
We normally use Monarch(1)   or Jet2(2) from Leeds::::

(1) Monarch =early morning flights going out which is good if you prefer over afternoons ,   never had a cancelation or date/time change , decent aircraft and are updating fleet , service is good  both at check-in in and on-board  , Seats are  uncomfortable , legroom is awful   

(2) Jet2,  mid-afternoon flights going out,   so no problems there , never had a cancelation or date/time change , service is good  both at check-in in and on-board,  decent aircraft  especial the big boing's  , service is good  , Seats are  comfortable , legroom   is best ever without having to pay extra . 

Out of the two options -    flying out easy morning (06:00)   or mid-afternoon 14:00), I prefer the mid-afternoon as we get a full night’s sleep prior to flight day. OH prefers the early morning as we get to Kalkan in the afternoon and get an extra half day in resort. Both airlines tend to fly back from Dalaman at between 21:00 - 23:00     which if fine, both airlines like to sell as much as possible on board which is understandable   -you have to expect that if we want reasonably cheap tickets.  We do two trips per year April/May and Sept/Oct and get ticket on average for £175 per person return   which I think is very good value   ,   WE used to use Thomas Cook when they flew from Leeds and found them to be similar to Monarch   in terms of comfort i.e. not the most comfortable seats and crap legroom unless you fork out extra
Title: Re: What are opinions on airlines ?
Post by: Chris_S on July 14, 2016, 10:36:13 AM
Babs: not cynical - nothing they do appeals (to us), their (Pret's) ingredients cause some doubt, (sourcing, pricing and additives) and the choice leaves something to be desired (seems to be focused on metro individuals and Sunday supplement recipes - what's wrong with more traditional ingredients?).

It seems traditional type fillings are passé in favour of quinoa and huckleberry with a Lebanese marjoram mayonnaisse. (I jest).

That said, if we do get a sandwich, it'll be M&S landside (if there is one).  Generally we tend to have a sensible lunch (all-day breakfast anyone?) and forgo everything subsequently (in an endeavour to right the wrongs of the foregoing indulgence!).

Kalkan has a way of assuaging the hunger the following day, as we all know.

Each to their own, I suppose, plus ça change. >:D
Title: Re: What are opinions on airlines ?
Post by: samson on July 21, 2016, 03:07:35 PM
easy jet are great unless you need help once you have landed. In March l we were diverted to Liverpool instead of landing at Gatwick due to a hurricane. when inside the terminal we were told that we had to make our own way back to Gatwick. !
Title: Re: What are opinions on airlines ?
Post by: msr on July 21, 2016, 03:47:24 PM
We use Easy jet from Stansted, have no trouble with them at all, the odd delay but that is not down to the airline. They are a no frills airline and apart from the odd coffee on board never use their in flight service. This year the flights were not moved or cancelled like many of Thomas Cook flights and we flew back on time 12 hours after the military coup took place.For a 4 hour flight they are fine with reasonable flight times. We book tickets the day they are released and have got some pretty good fares. Only take hand luggage which cuts down the cost. My son who joined us this year flew from Manchester with Thomas Cook, as the flight was cheaper than the Jet2 from Leeds which is his nearest airport. Never again, the flight time was changed 3 times!!
Title: Re: What are opinions on airlines ?
Post by: JenJen on July 21, 2016, 04:18:16 PM
I love Easyjet but have never used them for Turkey. Worst I've been with is Monarch - no leg room, poor service and bad food. Used to like Jet2 but they put their prices up dramatically so we always use Thomas Cook now, but only if we can get extra leg room or the plane is a 2-4-2 configuration as we're both quite tall and get squashed otherwise! It's really easy to add extra allowance online cheaply if you do a bit too much shopping on holiday too :-)
Title: Re: What are opinions on airlines ?
Post by: kalkan4eva on July 21, 2016, 05:39:53 PM
We found the extra leg room seats with Monarch better than easyJet extra leg room - each to their own. We love easyJet, their flights are really excellent for the price, I just cant live with their evening flights anymore :(
Title: Re: What are opinions on airlines ?
Post by: MartynE on July 21, 2016, 05:47:25 PM
After trying all of them several times, we always come back to Easyjet. Always book speedy boarding and thus get extra legroom and extra hand luggage. Mind you the return flight times are a bit challenging, but overall it's worth it.

Don't mind Monarch as a reserve option.

TC is a no-no...I object to being a sardine ;)
Title: Re: What are opinions on airlines ?
Post by: Cuddles on July 21, 2016, 08:27:10 PM
I used Pegasus to go out in May. Outward there was plenty of time to transfer from the International terminal to the Domestic (unlike the Christmas 18 months previously when it was touch and go with no-one about to help.) Coming home, the transfer was the other way round and although the hold bags go through automatically, I had to go through passport control and security. The first had a queue all the way back to the entrance (about 100 people) with just one kiosk open (of about 10 or more) until I got close to the front with time running out, then they opened another. There were two security scanners (and at least six closed) open with long queues. I made it to the gate at the second 'last' call.
I note now that Pegasus are offering a pre-paid option to use a fast track lane for passport control. How long before EasyJet et al decide to offer this for their flights?
Title: Re: What are opinions on airlines ?
Post by: Lucy Lou on July 21, 2016, 09:40:59 PM
easy jet are great unless you need help once you have landed. In March l we were diverted to Liverpool instead of landing at Gatwick due to a hurricane. when inside the terminal we were told that we had to make our own way back to Gatwick. !

Samson, how on earth did you get back to Gatwick ?!  :o However you did it must have needed a lot of time & expense.
Title: Re: What are opinions on airlines ?
Post by: Chris_S on July 22, 2016, 10:37:33 AM
Samson

EasyJet should have arranged for you to get to Gatwick.

Their contract with you was to take you to Gatwick and it is their responsibility to get you there.

Sue them.
Title: Re: What are opinions on airlines ?
Post by: samson on July 22, 2016, 10:55:53 AM
in response to my comment about us being told that we had to make our own way home.
 Easy jet were telling passengers to get a taxi from outside the terminal and it would cost about £350 but to keep the receipt and claim later. a few of us stood our ground and said it was "duty of care" to get us back to Gatwick. felt really sorry for the girl on the Easy jet desk who was nearly in tears as she stated no transport could be found as it was a Bank Holiday.
about thirty of us just stated that they had to! to be fair no one lost their temper (being british and civilised) eventually after being in the terminal building since 4am (we had sat on the tarmac since 2am) a coach was found to deliver us back to Gatwick at 10.30 am via Luton! the whole journey was 27 hours door to door.
 we have found out since that no one got money back for the taxi fares from Liverpool ! we were refused payment for the taxi we had waiting for us who had turned up at Gatwick the night before as it was still showing as landing albeit 2 hours late.
we obviously had to pay again the next day when he collected us.

Rant Over !
Title: Re: What are opinions on airlines ?
Post by: Sezkalkan on July 22, 2016, 09:11:37 PM
Does anyone know when the easyjet flights will be out for May 2017?

Annav and anybody else interested, I printed out Easyjets 2017 release schedule, which was published on 'moneysavingexpert' recently:-

For flights 26 Mar - 25 June / tickets go on sale Sept 16
For flights 26 Jun - 10 Sep / tickets go on sale Oct 16
For flights 11 Sept - 28 Oct / tickets go on sale Dec 16

They say if you 'like' Easyjets Facebook page, apparently they announce it on there a couple of days before.

I haven't had a problem with Easyjet - they've been excellent over the last year. Flew back with them on Weds this week and took off and landed at Stansted 35 minutes early!
Title: Re: What are opinions on airlines ?
Post by: Lucy Lou on July 22, 2016, 10:16:49 PM
Samson,

For me the reality show about Easyjet in Liverpool with such unmitigated unhelpfulness, unprofessionalism & unfriendliness (they are the polite words to describe staff) made me never want to use Easyjet.  But in those days I did more routine package holidays.  When I went on one that needed an independent flight with fixed pick-up & drop off Easyjet was the only suitably timed flight.

I have to say there are no major gripes with the service but I get the rage with all the tussling to get early booking as the page shows increased price every time you press continue.  Especially now release dates are an open secret !  But the lack of customer service when you do need it is appalling & as someone has said they treat us as SLC (self loading cargo) but also in my view Cash Cows.  Why can't they sell something at a price with clear details of what you're buying without extra everything.  Seats, check-in for heavens sake *angry*

And breathe...
Title: Re: What are opinions on airlines ?
Post by: samson on July 23, 2016, 11:29:43 AM
 Loucy Lue we have now given up on the Easy Jet scramble to get cheap flights as hubby is now semi retired and now more flexible. we have still had some amazing deals though "the nightmare from hell" flight that was diverted to Liverpool cost us only £18 each though the price should have no reflection on the service we recieved.

We are in kalkan now and paid £42 each for our flight with Monarch one way and £110 each to get home next week. we were tempted to get home early (due to the heat) we could have flown on Tuesday for £29.99 each with Thompson. the price had nothing to do with the coup as it had been advertised at that price for the three previous weeks.

sometimes its worth hanging on and to check the prices if you are in a position to do so. swings and roundabouts  :) :). p.s forgot to say that while we were grounded at Liverpool airport for over 8 hours we were not offered any food or drink vouchers !
Title: Re: What are opinions on airlines ?
Post by: Chris_S on July 24, 2016, 12:26:38 PM
Air passenger rights, delays, cancellations, etc, see:

http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm (http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm)

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