Kalkan Turkey Forum - EnjoyKalkan.com would like to place cookies on your computer to help us make this website better. To find out more about the cookies, see our privacy notice.
To accept the cookie click here, or please login or register.

Author Topic: Access to my On-Line Banking with Deniz  (Read 1925 times)

Offline paul.harrison

  • EnjoyKalkan Member
  • *
  • Posts: 8
  • My Thankyou Count: 0
    • Share Post
  • Owner: No
  • Resident: No
Access to my On-Line Banking with Deniz
« on: July 27, 2017, 06:00:28 PM »
Hi all, I have a dilemma, in order for me to gain access to my on-line account I usually receive a one-time code via my mobile to type in on log-in. My issue is that the mobile the code gets sent to is no longer in service (long story) so I really want to go into the account to change the mobile number in 'my details'. But, I can't because it sends a code to my previous mobile phone. Vicious circle!!

So, any clues please, Hatice at Deniz has said come into the branch but I am in the UK for some time yet?

Any help would be appreciated.

Regards

Linkback: https://www.enjoykalkan.com/forum/money-and-finance/44/access-to-my-on-line-banking-with-deniz/13796/

Offline satovod

  • EnjoyKalkan Member
  • *
  • Posts: 49
  • My Thankyou Count: 12
    • Share Post
Re: Access to my On-Line Banking with Deniz
« Reply #1 on: July 27, 2017, 11:47:04 PM »
you can try to call denizbank callcenter and authorize with card.  For example, withdraw some amound from your card in atm and tell operator how much it was.

Hatice in Denizbank always helpless in any question. Try to reach Osman or main callcenter.

Offline littlelin

  • EnjoyKalkan Regular
  • **
  • Posts: 355
  • My Thankyou Count: 14
    • Share Post
  • Owner: Yes
  • Resident: No
Re: Access to my On-Line Banking with Deniz
« Reply #2 on: July 28, 2017, 07:24:54 AM »
Will the bank accept a signed letter from you changing the mobile number? I can remember doing something similar with Isbank, I wrote out a letter and scanned and emailed it to the branch. They can then check your signature.
Apartment owner nr. Kalamar.

Offline Bob & Jayne

  • EnjoyKalkan Lover
  • ****
  • Posts: 1,362
  • My Thankyou Count: 212
    • Share Post
  • Owner: Yes
  • Resident: No
Re: Access to my On-Line Banking with Deniz
« Reply #3 on: July 28, 2017, 09:23:41 AM »
Osman is always a very helpful man and speaks good English too.
Email him explaining your situation and ask him what you can do.

osman.onat@denizbank.com

B

Offline lucasvdb

  • EnjoyKalkan Member
  • *
  • Posts: 39
  • My Thankyou Count: 13
    • Share Post
Re: Access to my On-Line Banking with Deniz
« Reply #4 on: July 31, 2017, 12:06:30 PM »
I had this problem when I retired and had to give back the company mobile telephone that I used all the time. I even communicated with Denizbank in advance of the event. Neither Hatice, Osman, nor the then branch manager could help! No fax to branch or callcentre either...
Had to go into the branch when we were in Kalkan 18 months later because that year was the only time we missed our yearly trip.
Only then the problem could be resolved, by SMS to my new number initiated by Osman on his computer after seeing us eye-to-eye. Apparently the rules haven't changed.

Offline paul.harrison

  • EnjoyKalkan Member
  • *
  • Posts: 8
  • My Thankyou Count: 0
    • Share Post
  • Owner: No
  • Resident: No
Re: Access to my On-Line Banking with Deniz
« Reply #5 on: August 02, 2017, 11:15:54 AM »
Thank you all for your replies, all very helpful...

Sounds like I may have to book my next trip, not all bad then...

Regards

Paul


Share via delicious Share via digg Share via facebook Share via linkedin Share via pinterest Share via reddit Share via stumble Share via tumblr Share via twitter

xx
Deniz Bank Internet Banking

Started by nr1stu on Money & Finance

1 Replies
1531 Views
Last post June 09, 2012, 03:36:10 PM
by Bob & Jayne
xx
HELP. Deniz Bank Internet Banking Telephone Number.

Started by Bee on Money & Finance

5 Replies
2933 Views
Last post November 12, 2012, 02:24:10 PM
by lucasvdb
xx
Help with paying electric bill through Deniz online banking?

Started by albinoni on Money & Finance

4 Replies
1973 Views
Last post April 27, 2017, 09:25:03 PM
by csivegas-rob
xx
Banking

Started by HEATH on General Discussion

1 Replies
844 Views
Last post August 05, 2018, 08:04:03 PM
by Kalkan regular
 


Sponsored Links

* Search Kalkan Forum


* Your Account Information

 
 
Welcome, Guest. Please login or register.
Did you miss your activation email?

Sponsored Links

Official Turkish E-Visa Application

Official Turkish E-Visa

* Connect to Kalkan on Facebook & Twitter

Kalkan Weather

* Recent Posts From Our Forum

Looking for Advice by Cihan-USA
[October 17, 2019, 02:18:38 AM]


Re: Current Weather by lucasvdb
[October 16, 2019, 02:09:01 PM]


Re: Current Weather by Bob & Jayne
[October 16, 2019, 10:40:06 AM]


Water Taxi by caradog
[October 16, 2019, 10:11:05 AM]


Current Weather by Pompeyalbie
[October 16, 2019, 08:34:04 AM]

* Random photos from our Kalkan Photo Gallery