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Author Topic: How do we alert TA to errors?  (Read 3592 times)

Offline Lola1

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How do we alert TA to errors?
« on: August 31, 2014, 01:43:06 PM »
Just read ANOTHER review on TA for the Samira Exclusive which was clearly referring to the Samira Resort (25 min walk down to the town, cheap etc.) Now, I've no personal connection to either beyond having stayed in both but it must be rather frustrating for hotel owners/staff to have ratings for the wrong hotel. Plus, it's not exactly helpful to those who use TA as a source of public opinion. A few months ago I put up a post on TA to make this point, but I've no doubt that readers would now have to wade through a lot of reviews to find it. In addition to this, if you follow the link on TA for room prices at the Exclusive with Travel Republic it actually takes you to those for the Resort! It doesn't affect me, personally, because I know my way around Kalkan but I'd be very upset if I read the wrong advice or even ended up staying at the wrong hotel. Doesn't anybody else at TA have similar knowledge?

Linkback: https://www.enjoykalkan.com/forum/index.php?topic=12355.0

Offline alantj

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Re: How do we alert TA to errors?
« Reply #1 on: August 31, 2014, 10:38:57 PM »
Getting TA to engage is difficult, I suppose the easiest way would be to add your own review explaining  the error.

But to avoid adding another error our villa is a bit further away than the Samira Resort and we walk into town in under 15min, so its definitely not a 25min walk in from the Samira Resort.

 

Offline kalkanbabe

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Re: How do we alert TA to errors?
« Reply #2 on: September 06, 2014, 05:07:40 PM »
Hi
Go onto the offending review, in the lower right hand corner is a grey flag, hover over this and it comes up "problem with this review?" Click on this and you get three options, the third one is "Posted to wrong location", click on that.  You have to be logged in as a Tripadvisor member to do this.  I have done it where they have posted reviews of Moonlight Bar under Moonlight Restaurant.

Cheers

Offline Lola1

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Re: How do we alert TA to errors?
« Reply #3 on: September 12, 2014, 06:28:56 PM »
Aaaah....I see. Thanks, kalkanbabe. It appears that someone has beaten me to it as the post is no longer there but at least I know for future reference!


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